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  • How do I Know if I am Being Recorded?

    When you hear a ‘beep’ tone or a recorded notification at the beginning of a call, that call may be recorded...

  • How do I Order New Telephone Service?

    Just contact one of our customer service representatives to order new service.   Please have the following information available when you order new phone service from CC Communications...

  • How do I use my Voicemail?

      Voice Mail Information The following directions apply to landline Voice Mail ONLY   Main Mailbox Set UpREMINDER You must complete the entire recorded tutorial for your Voice Mail to work properly. When entering your Voice Mail for the first

  • Mandatory 10-Digit Dialing Coming to Multiple States/Area Codes

    The Federal Communications Commission (FCC) has adopted 988 as a new three-digit number to be used nationwide to reach the National Suicide Prevention and Mental Health Crisis Lifeline, starting July 16, 2022. Customers must continue to dial 1-800-273-TALK to reach the Lifeline until July 16, 2022.

  • What Deaf, Hearing and Speech Impaired Services do you Have?

    Deaf, Hearing and Speech Impaired Services What is a TTY? TTY stands for Text Telephone, it can also be called a TDD, which stands for Telecommunication Device for the Deaf. A TTY is a special device that lets people who...

How do I Know if I'm Being Recorded?

Recorded Calls

When you hear a ‘beep’ tone or a recorded notification at the beginning of a call, that call may be recorded for training or monitoring purposes. If you do not want a record made of what you are saying, ask the person to whom you are talking to disconnect the machine.