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Not Getting Email When using a Google Router?

When using Google Router with CC Communications email, you may need to update the Google Router DNS settings from DNS to ISP DNS.  Please see the following Support article for a step by step tutorial on how to change the DNS settings.


1. Open the Google Wi-Fi app.

Network General  

2. Tap the settings tab, then Network & general


3. Tap Advanced networking E DNS.

ISP's DNS option  

4. Choose your desired DNS. Choose the ISP's DNS option, if available.


5. Tap Save.