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  • How do I Know if I am Being Recorded?

    When you hear a ‘beep’ tone or a recorded notification at the beginning of a call, that call may be recorded...

  • How do I Order New Telephone Service?

    Just contact one of our customer service representatives to order new service.   Please have the following information available when you order new phone service from CC Communications...

  • How do I use my Voicemail?

      Voice Mail Information The following directions apply to landline Voice Mail ONLY   Main Mailbox Set UpREMINDER You must complete the entire recorded tutorial for your Voice Mail to work properly. When entering your Voice Mail for the first

  • Mandatory 10-Digit Dialing Coming to Multiple States/Area Codes

    The Federal Communications Commission (FCC) has adopted 988 as a new three-digit number to be used nationwide to reach the National Suicide Prevention and Mental Health Crisis Lifeline, starting July 16, 2022. Customers must continue to dial 1-800-273-TALK to reach the Lifeline until July 16, 2022.

  • What Deaf, Hearing and Speech Impaired Services do you Have?

    Deaf, Hearing and Speech Impaired Services What is a TTY? TTY stands for Text Telephone, it can also be called a TDD, which stands for Telecommunication Device for the Deaf. A TTY is a special device that lets people who...

How do I Order New Telephone Service?

Contact one of our customer service representatives to order new service.

 

Please have the following information available when you order new phone service from CC Communications:

  1. Complete street address (apartment or suite number if applicable).
  2. How you would like your listing(s) to appear in the Directory.
  3. The type of service you want and any calling features that you may need.
  4. Has there been previous service at your new address, or is it new construction or a mobile home?
  5. Credit information, including employment, a number where you can be reached, positive identification including social security number and proof of residency.
  6. The long distance carrier of your choice.
  7. Please be prepared to pay for activation fees and/or deposits before service is installed.