CC Communications Support
We are here to help you

We offer several different convenient support options for our customers. Whether you are looking for one of our tech experts to help you or are looking for the answer yourself, choose from our options below to get started.

To Our Valued Customers

We are aware that some of our customers have experienced longer than usual hold times when calling in for support. We apologize for any inconvenience and want to assure you that we are working to resolve the issue immediately. If you experience a longer than normal hold, please submit our online contact form and one of our representatives will reach out to you as soon as possible. We value your time and business with us and appreciate your understanding and patience.


Customer Service

Icon - Customer ServiceOur Customer Service Building is located at:

1750 West Williams Avenue
Fallon, NV 89406

Service & Sales: 423-7171
Monday – Friday 8:00 am – 5:30 pm

Help Desk

Icon - Help DeskOur help desk is available during normal business hours, Monday – Friday 8:30 am – 5:00 pm.

775-423-7171

 

Self-Help Knowledge Base

Icon - KBOur online Knowledge base allows you to search popular support articles and frequently asked questions 24 hours a day, 7 days a week.

Repair Services

Icon - Telephone RepairFor help with Telephone, Television or Internet and PC repair or maintenance, please DIAL 611 or from out of area dial 775-423-3428

PC Repair & Support

Icon - PC Repair1750 W. Williams Ave., CC Communications PC Repair & Support offers 5 levels of LOCAL support services to our customers.

775-423-7171 ext. 1026

 

Troubleshoot Streaming Video

Icon - PC RepairA few helpful steps to troubleshoot streaming video issues:
 

  1. Check internet connection by opening a different webpage. If webpage opens, try step two.
  2. Try to stream a different service. Usually if a service provider is experiencing difficulties, other providers should work. For example, if you are having trouble with Netflix, try streaming from YouTube.
  3. Check the status sites for the video service providers.
 

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