Connection Speed Recommendations for Netflix
Please click here for a list of Internet download speed recommendations per stream for playing movies and…
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Self-Help Knowledge Base
Online support for your CC Communications products
Our online Self-Help Knowledge base allows you to search popular support articles and frequently asked questions 24 hours a day, 7 days a week.
Category:
- Billing and Accounts
- Computer Repair
- FCC Battery Backup Disclosure
- Internet
- Security Systems
- Telephone
Articles:
- How do I use the Knowledge Base?
The knowledge base can be browsed by topic or searched using full-text searching. - Not Getting Email When using Google Router?
When using Google Router with CC Communications email, you may need to update the Google Router DNS settings from DNS to ISP DNS.
How do I check my ePrism spam filter mail box?
Access your new ePrism Personal Dashboard at: https://cccomm.email-protect.gosecure.net/console/ and login with your full CC Communications email address…
How do I configure wireless settings on my Playstation 3?
Follow the instructions found on the Playstation website at http://manuals.playstation.net/document/en/ps3/current/settings/connectwireless.html
How do I connect Wii, Wii U, Switch and Xbox 360 to the Internet?
Click on the links for detailed instructions on connecting your device to the internet. How…
How do I setup a static IP address on my computer that will work with my router?
This document assumes that the LAN IP address of the router is 192.168.1.1. If not,…
How to Connect via FTP to your hosting account with CC Communications
What is FTP? FTP stands for File Transfer Protocol. A FTP connection is a standard…
How to Resolve Hulu Location Errors
NOTE: These are the recommended steps provided from Hulu if you are receiving location errors….
I changed the password on my router and forgot what I changed it to. Is there anything I can do?
Hold the reset button on the unit for 30 seconds or more and the router…