Self-Help Knowledge Base

Online support for your CC Communications products
Our online Self-Help Knowledge base allows you to search popular support articles and frequently asked questions 24 hours a day, 7 days a week.
Category:
- Billing and Accounts
- Computer Repair
- FCC Battery Backup Disclosure
- Internet
- Security Systems
- Telephone
Articles:
- Email Setup for Domain Specific
CCCOMM.NET and Domain Specific Email Setup - How do I use the Knowledge Base?
The knowledge base can be browsed by topic or searched using full-text searching. - Not Getting Email When using Google Router?
When using Google Router with CC Communications email, you may need to update the Google Router DNS settings from DNS to ISP DNS.
Can I Receive an E-Bill Instead of a Paper Statement?
Yes, you may choose to receive an e-bill email notification advising your statement is ready…
Billing Issues and Information
Auto Pay Payment Returned If your check or Auto Pay payment (credit card or ACH/Auto…
How do I Establish Credit with CC Communications?
When you apply for new services with CC Communications, you will be asked to established…
Online Payments
Make your Payment Online with CC Communications Online E-Customer Portal https://ipn.paymentus.com/cp/cccm To use the “Pay…
Payments by Mail
Mail your payment to:CC Communications899 S. Maine St. Fallon, NV 89406 Please return all payments…
Payments by Phone
Your CC Communications bill can be paid using a visa, Mastercard, Discover credit card, or…
Payments in Person
Bills may be paid in person at the CC Communications Customer Service Office located at 899…