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Billing and Accounts

Can I Receive an E-Bill Instead of a Paper Statement?

Yes, you may choose to receive an e-bill email notification advising your statement is ready to be viewed monthly, instead of a paper statement mailed to you. Call 423-7171 option 2 or stop by CC Communications at 899 S. Maine St. to sign up.

Billing Issues and Information

Auto Pay Payment Returned If your check or Auto Pay payment (credit card or ACH/Auto check) is returned by the bank for any reason, a returned check charge will be applied to your account. If the check was issued to pay a delinquent account, your service will be disconnected. I Cannot Pay by Due Date … Read the full article

How do I Establish Credit with CC Communications?

When you apply for new services with CC Communications, you will be asked to established credit in one or more of the following ways: You agree to let CC Communications run a credit check; must have actual signature to do so. Credit score will determine if a deposit is required or not. You pay a … Read the full article

Online Payments

Make your Payment Online with CC Communications Online E-Customer Portal To use the “Pay My Bill” portal you will need to “enroll” creating a user login and password. Note: you should have a billing statement handy with your current account information.  Hint: enter requested information just as it appears on your statement.  If further … Read the full article

Payments by Mail

Mail your payment to:CC Communications899 S. Maine St. Fallon, NV 89406 Please return all payments with coupon provided at the bottom of your statements to ensure payment is credited to the correct account. Allow 5 business days when mailing payment.

Payments by Phone

Your CC Communications bill can be paid using a visa, Mastercard, Discover credit card, or a debit card with a Visa or MasterCard symbol over the telephone by calling 423-7171 option 1 Monday – Friday between the hours of 8:00 am – 5:00 pm.

Payments in Person

Bills may be paid in person at the CC Communications Customer Service Office located at 899 S. Maine St. Business hours are: Monday through Friday, 8:00 a.m. to 5:00 p.m. We accept Visa, MasterCard and Discover credit cards, cash and checks. No 3rd party checks are accepted.

Payments Via Drop Box

Please do NOT enclose cash when using drop boxes. Drop boxes for customer convenience may be found at the following locations: CC Communications Customer Service899 S. Maine St.

What are my Customer Responsibilities?

Customers will be held responsible for all long distance calls originating at their telephones, whether made by themselves, their employees or their guests. CC Communications does not obligate itself to have a call okayed by the customer.

What is Auto Pay and How Can I Sign Up for it?

Auto Pay is a convenient and free service through CC Communications that automatically pays your bill by withdrawing the “amount due” shown on your statement from your checking, savings or credit card. Stop by CC Communications Customer Service Office at 899 S. Maine St. to sign up for Auto Pay.

Where can I get an employment application?

Question: Where can I get an employment application? Answer:You can download an employment application online or visit our corporate office at 50 West Williams and request an application in person.

Where can I pay my bill?

Question: Where can I pay my bill?  Answer: You can pay your bill at several convenient locations around the Fallon area, online, by phone or via the USPS. We have drop boxes located a: CC Communications South Parking LotOff of E. Front Street and Maine Street Raley’s Parking Lot – Stillwater Plaza2105 W. Williams Ave. CC … Read the full article

What Deaf, Hearing and Speech Impaired Services do you Have?

What is a TTY? TTY stands for Text Telephone, it can also be called a TDD, which stands for Telecommunication Device for the Deaf. A TTY is a special device that lets people who are deaf, hard of hearing or speech impaired use the telephone to communicate, by allowing them to type messages back and … Read the full article