CC Communications Support
We are here to help you
We offer several different convenient support options for our customers. Whether you are looking for one of our tech experts to help you or are looking for the answer yourself, choose from our options below to get started.
CC Communications Support
We are here to help you
We offer several different convenient support options for our customers. Whether you are looking for one of our tech experts to help you or are looking for the answer yourself, choose from our options below to get started.
Self-Help Knowledge Base
Our online Knowledge base allows you to search popular support articles and frequently asked questions 24 hours a day, 7 days a week.
Customer Service
CC Communications has a collapsed Synchronous Optical Network (SONET) ring connecting the county to a carrier hotel in Reno – and directly to the global telecommunications backbone.
Self-Help Knowledge Base
Our online Knowledge base allows you to search popular support articles and frequently asked questions 24 hours a day, 7 days a week.
Customer Service
CC Communications has a collapsed Synchronous Optical Network (SONET) ring connecting the county to a carrier hotel in Reno – and directly to the global telecommunications backbone.
Repair Services
Our help desk is available during normal business hours, Monday – Friday 8:00 am – 5:00 pm.
775-423-7171, option 4
Repair Services
Our help desk is available during normal business hours, Monday – Friday 8:00 am – 5:00 pm.
775-423-7171, option 4
Email Support
For email-related issues or questions: 888-676-7655 (Available 24/7)
Email Guides:
- Mail Client Settings
- Useful step-by-step tutorials for email setup support
- Webmail Support Portal Guide
Get technical support on your mobile and desktop devices!
- Our Tech Home Support offers 24/7/365 technical support, web security/antivirus, file backup, password management app, Wi-Fi analysis, slow browsers and more!
- Only $14.95 per month!
- Technical Support Line: 877-373-3320
CommandIQ™ Resources
- Download CommandIQ™ app guide
- Download CommandIQ™ install guide
Support
For help with Telephone or Internet, DIAL 611 or from out of area call 775-423-3428.
Troubleshoot Streaming Video
A few helpful steps to troubleshoot streaming video issues:
- Check internet connection by opening a different webpage. If webpage opens, try step two.
- Try to stream a different service. Usually if a service provider is experiencing difficulties, other providers should work. For example, if you are having trouble with Netflix, try streaming from YouTube.
- Check the status sites for the video service providers:
- Hulu Status
- Netflix Status
- Amazon Prime Instant Video
How to Resolve Hulu Location Errors
Remote Support Connect
Email Support
For email-related issues or questions: 888-676-7655 (Available 24/7)
Email Guides:
- Mail Client Settings
- Useful step-by-step tutorials for email setup support
- Webmail Support Portal Guide
Get technical support on your mobile and desktop devices!
- Our Tech Home Support offers 24/7/365 technical support, web security/antivirus, file backup, password management app, Wi-Fi analysis, slow browsers and more!
- Only $14.95 per month!
- Technical Support Line: 877-373-3320
CommandIQ™ Resources
- Download CommandIQ™ app guide
- Download CommandIQ™ install guide
Support
For help with Telephone or Internet, DIAL 611 or from out of area call 775-423-3428.
Troubleshoot Streaming Video
A few helpful steps to troubleshoot streaming video issues:
- Check internet connection by opening a different webpage. If webpage opens, try step two.
- Try to stream a different service. Usually if a service provider is experiencing difficulties, other providers should work. For example, if you are having trouble with Netflix, try streaming from YouTube.
- Check the status sites for the video service providers:
How to Resolve Hulu Location Errors
Remote Support Connect
Ready to get connected?
Email us or call (775) 423-7171 to speak with our local team.