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Telephone

How do I Know if I’m Being Recorded?

Recorded Calls When you hear a ‘beep’ tone or a recorded notification at the beginning of a call, that call may be recorded for training or monitoring purposes. If you do not want a record made of what you are saying, ask the person to whom you are talking to disconnect the machine.


How do I Order New Telephone Service?

Contact one of our customer service representatives to order new service. Please have the following information available when you order new phone service from CC Communications: Complete street address (apartment or suite number if applicable). How you would like your listing(s) to appear in the Directory. The type of service you want and any calling features … Read the full article


How do I use my Voicemail?

The following directions apply to landline Voice Mail ONLY Main Mailbox Set UpREMINDER: You must complete the entire recorded tutorial for your Voice Mail to work properly. When entering your Voice Mail for the first time: Dial 426-0001 When the recording prompts you to enter a passcode, enter the temporary passcode 1234. Follow the recorded … Read the full article


Mandatory 10-Digit Dialing Coming to Multiple States/Area Codes

State Area Code State Area Code Alaska 907 Mississippi 662 Alabama 251 Missouri 314,417,660,816 Arkansas 501 Montana 406 Arizona 480,520,928 Nevada 775 California 209,530,562,626,650,707,925, 949, 951 New Hampshire 603 Colorado 719,970 New Jersey 856,908 Delaware 302 New Mexico 505,575 Florida 321(Brevard County), 352,561,941 New York 516,607,716,845,914 Georgia 478,912 North Carolina 910 Guam 671 North Dakota … Read the full article


What Deaf, Hearing and Speech Impaired Services do you Have?

What is a TTY? TTY stands for Text Telephone, it can also be called a TDD, which stands for Telecommunication Device for the Deaf. A TTY is a special device that lets people who are deaf, hard of hearing or speech impaired use the telephone to communicate, by allowing them to type messages back and … Read the full article