CC Communications Support
We are here to help you
We offer several different convenient support options for our customers. Whether you are looking for one of our tech experts to help you or are looking for the answer yourself, choose from our options below to get started.
Self-Help Knowledge Base
Our online Knowledge base allows you to search popular support articles and frequently asked questions 24 hours a day, 7 days a week.
For help with Telephone or Internet, DIAL 611 or from out of area dial 775-423-3428.
Our help desk is available during normal business hours, Monday – Friday 8:00 am – 5:00 pm.
CC Communications has a collapsed Synchronous Optical Network (SONET) ring connecting the county to a carrier hotel in Reno – and directly to the global telecommunications backbone.
Troubleshoot Streaming Video
A few helpful steps to troubleshoot streaming video issues:
- Check internet connection by opening a different webpage. If webpage opens, try step two.
- Try to stream a different service. Usually if a service provider is experiencing difficulties, other providers should work. For example, if you are having trouble with Netflix, try streaming from YouTube.
- Check the status sites for the video service providers.
How to Resolve Hulu Location Errors
For email-related issues or questions:
Useful step-by-step tutorials for email setup support
Get technical support on your mobile and desktop devices!
Our Tech Home Support offers 24/7/365 technical support, web security/anti-virus, file backup, password management app, Wi-Fi analysis, slow browsers and more!
Technical Support Line:
Elko Broadband Support
For Broadband Support: