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Windows 7 End of Life and What you Need to Know

On January 14, 2020, Microsoft will stop issuing security updates for Windows 7 which means you will no longer receive support for your Windows 7 device(s). How will this impact … Read the full article


Hulu Location Error Resolution and Using Hulu Away from Home

How to Resolve Hulu Location Errors Are you receiving location errors when trying to stream live from HULU? You are not alone. Some of our customers have reported they have … Read the full article


AVG Antivirus Preventing Email from Sending

Close the email program. Open AVG, on the far-right side there is a menu with 3 lines under it or next to it. In the dropdown menu that appears, left … Read the full article


Connection Speed Recommendations for Netflix

Please click here for a list of Internet download speed recommendations per stream for playing movies and TV shows through Netflix.


How do I check my ePrism spam filter mail box?

Access your new ePrism Personal Dashboard at: https://cccomm.email-protect.gosecure.net/console/ and login with your full CC Communications email address and password.


How do I configure wireless settings on my Playstation 3?

Follow the instructions found on the Playstation website at http://manuals.playstation.net/document/en/ps3/current/settings/connectwireless.html


How do I connect Wii, Wii U, Switch and Xbox 360 to the Internet?

Click on the links for detailed instructions on connecting your device to the internet. How to connect Wii to the Internet — Wii How to connect Wii U to the Internet — Wii U How to … Read the full article


How do I setup a static IP address on my computer that will work with my router?

This document assumes that the LAN IP address of the router is 192.168.1.1.  If not, then please adjust accordingly. Windows 8  From the start screen, move your mouse cursor to … Read the full article


How to Connect via FTP to your hosting account with CC Communications

What is FTP? FTP stands for File Transfer Protocol. A FTP connection is a standard network protocol that transfers computer files between a client server on a computer network. Establishing … Read the full article


How to Resolve Hulu Location Errors

Are you receiving location errors when trying to stream live from HULU? You are not alone. Some of our customers have reported they have had trouble with HULU generating location … Read the full article


I changed the password on my router and forgot what I changed it to. Is there anything I can do?

Hold the reset button on the unit for 30 seconds or more and the router will be restored to factory defaults.  This also means that your configuration will be set to … Read the full article


Is your operating system up to date?

Computers need updates to help protect your computer from virus and malware attacks and loss of data or Identity theft. It is not the ONLY way to stay protected, but … Read the full article


Not Getting Email When using a Google Router?

When using Google Router with CC Communications email, you may need to update the Google Router DNS settings from DNS to ISP DNS.  Please see the following Support article for … Read the full article


Outlook 2013-2007 Manual Setup for POP

The following are instructions for setting up Microsoft Outlook 2013 to send and receive email for an email mailbox you’ve created. You can use our Outlook 2013 IMAP setup instructions to manually … Read the full article


Outlook 2016 Windows Manual Setup

View the instructions for setting up Microsoft Outlook 2016 installed on a PC or Mac to send and receive email to an email address. Also, view this support article at support.office.com to find … Read the full article


Password Protect your Computer

Why is it important to set up a password to login to your computer? If you have files, photos, and email that are private, without a password protected computer, anyone … Read the full article


Protect your Computer – Backup Your Data

What does it mean to back up your data? When you back up your data, copies are created of your files and transferred from your computer to a storage device … Read the full article


Public DHCP for Gamers

DHCP stands for dynamic host configuration protocol and is a network protocol used on IP networks where a DHCP server automatically assigns an IP address and other information to the host … Read the full article


Setup a static IP address on my computer that will work with my router?

Press the Windows key + R, type “ncpa.cpl” into the Run box and press Enter. If your keyboard does not have a Windows key, right-click on the Windows icon (usually … Read the full article


Updating your browser

One of the many ways internet hackers can steal your identity or infect your computer with a virus and/or malware is through an open door on your computer. What is … Read the full article


When I plug my computer into a port on my hub, switch or router the link lights blink. What can I do?

Please see the following instructions per your version of Windows: Windows 8 Click on the Start menu, and type ncpa.cpl into the search box at the bottom of the start … Read the full article


Where do I go to get downloads and documentation for my Belkin product?

Go to http://www.belkin.com/us/support. In the search box labeled “Search by product name, SKU, or keywords” enter your product name to obtain the information, documentation and downloads for your product.


Where do I go to get downloads and documentation for my Linksys product?

Go to http://support.linksys.com/en-us/support?icid=global-header-support-link In the search box labeled “Search by product name or Model number” enter your product name or model number to obtain the information, documentation and downloads for your … Read the full article


Where do I go to get downloads and documentation for my Netgear product?

Go to http://downloadcenter.netgear.com/en/ In the search box labeled “Start typing your model number here…” enter your product name or model number to obtain the information, documentation and downloads for your product.